Resolved -
This incident has been resolved.
Jun 12, 17:07 EDT
Monitoring -
Our technical Team has fixed the issue and we are monitoring the results.
May 22, 18:02 EDT
Update -
Several of the affected systems have recovered and work continues with the remaining environments that are still experiencing the issue. We will provide you with another update by 6:00 PM EDT or as soon as more information becomes available.
May 22, 16:57 EDT
Update -
Our engineers are continuing to work towards a fix for this issue. At this time, customers may still experiencing the issue. We will provide another update by 5:00 PM EDT or as soon as more information becomes available.
May 22, 14:56 EDT
Update -
The cause of the issue has been identified. We are actively working on multiple parallel paths to mitigate this issue. We will provide you with another update by 3:00 PM EDT or as soon as more information becomes available.
May 22, 13:34 EDT
Identified -
We have identified the issue and continue to work to resolve this issue as quickly as possible and No ETA for now
May 22, 12:34 EDT
Investigating -
Our technical team has identified an issue with the underlying infrastructure supporting the Connect, AY, and AR applications. To resolve this, we are temporarily taking these applications offline across all regions for approximately 60 minutes. We understand the importance of seamless service and appreciate your patience as we work to restore full functionality. An update will be provided within the next hour or sooner.
May 22, 11:03 EDT