Intermittent availability issue for Student application - US west region

Incident Report for Anthology

Resolved

This incident has been resolved and it was observed that clients are operating normally.
Posted Aug 13, 2024 - 12:20 EDT

Monitoring

The issue has been resolved, and all services are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. We are monitoring the results.
Posted Aug 13, 2024 - 11:35 EDT

Update

Our engineers continue to investigate this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Aug 13, 2024 - 11:13 EDT

Investigating

Our engineering team is currently investigating an intermittent issue affecting users in the West US region. Some users may experience slowness and errors while accessing the student application.
Posted Aug 13, 2024 - 10:38 EDT
This incident affected: Americas (Anthology Student).