Anthology Student Availability Issue -- West US Region

Incident Report for Anthology

Resolved

This incident has been resolved.
Posted Jun 09, 2026 - 15:25 EDT

Monitoring

The fix has been applied, and we will continue monitoring to ensure stability.
Posted Jun 09, 2026 - 13:25 EDT

Investigating

We have identified an issue impacting the availability of the Anthology Student for customers in the West US region. To resolve this issue, our Engineering team will implement a workaround that requires approximately 15 minutes of downtime, during which the student will be temporarily inaccessible. We recognize the critical nature of these services and sincerely apologize for this disruption. We appreciate your patience as we work to restore full service as quickly as possible.
Posted Jun 09, 2026 - 12:54 EDT
This incident affected: Americas (Anthology Student).