Student web client down - US west region
Incident Report for Anthology
Resolved
This incident has been resolved and it was observed that clients are operating normally.
Posted Jul 26, 2024 - 17:52 EDT
Monitoring
The issue has been resolved, and all services are now functioning normally. We apologize for any inconvenience this may have caused and appreciate your understanding. We are monitoring the results.
Posted Jul 26, 2024 - 15:01 EDT
Update
We continue to see a positive trend in service availability as our mitigation efforts progress. . Our commitment to resolving this incident promptly and with the highest priority remains unwavering.We will provide another update in 30 minutes.
Posted Jul 26, 2024 - 14:26 EDT
Update
Our engineers are diligently working on resolving the issue. We will provide another update in 30 minutes.
Posted Jul 26, 2024 - 13:47 EDT
Update
Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.
Posted Jul 26, 2024 - 13:17 EDT
Update
Our engineers are continuing to investigate the issue. We will provide an update in 30 minutes.
Posted Jul 26, 2024 - 12:32 EDT
Investigating
Our engineers began investigating an issue where few users are unable to login to student application, this is impacting West US region. The site does not load, and users can experience errors.
Posted Jul 26, 2024 - 11:50 EDT
This incident affected: Americas (Anthology Student).