This incident has been resolved and it was observed that clients are operating normally.
Posted Jul 24, 2024 - 22:35 EDT
Monitoring
Team has fixed the issue and we are monitoring the results.
Posted Jul 24, 2024 - 17:06 EDT
Update
Clients in UK region and US region both are unable to access or see errors while accessing Connect application. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem. At this time, we do not have an ETA. Next update will be at 5 PM EST July 24th 2024.
Posted Jul 24, 2024 - 15:02 EDT
Update
Clients in UK region and US region both are unable to access or see errors while accessing Connect application. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem. At this time, we do not have an ETA. Next update will be at 3 PM EST July 24th 2024.
Posted Jul 24, 2024 - 12:55 EDT
Update
Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 3 PM EST July 24th 2024.
Posted Jul 24, 2024 - 12:11 EDT
Update
Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 12 PM EST July 24th 2024.
Posted Jul 24, 2024 - 10:04 EDT
Update
We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem that is resulting in propagation delays. we are hopeful that this mitigation will significantly improve the situation. Next update by 10 AM EST on July 24th, 2024.
Posted Jul 24, 2024 - 07:02 EDT
Update
We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this has caused. Currently, we’re focused on mitigating the problem that is resulting in propagation delays. we are hopeful that this mitigation will significantly improve the situation. Next update by 7 AM EST on July 24th, 2024.
Posted Jul 24, 2024 - 05:00 EDT
Update
Our Engineers are actively working on multiple parallel paths with our service provider to mitigate this issue. We will provide another update by 5:00 AM EST on July 24th, 2024.
Posted Jul 24, 2024 - 03:00 EDT
Update
We are working with our service provider to fix the underlying problem. We don't have an ETA for now. Next update by 3 AM EST on July 24th, 2024.
Posted Jul 24, 2024 - 01:00 EDT
Update
Our Engineers are continuing to work with our service provider for the fix. We will provide another update by 01:00 AM EST on July 24th, 2024.
Posted Jul 23, 2024 - 23:00 EDT
Update
Our engineers are continuing to work on a fix for this issue. At this time, we do not have an ETA. Next update will be at 11 PM EST July 23rd 2024.
Posted Jul 23, 2024 - 21:06 EDT
Update
Our engineers are continue to work to resolve this issue as quickly as possible. We will share the ETA once available.
Posted Jul 23, 2024 - 17:00 EDT
Update
Our engineers are continuing to work on a fix for this issue. Next update will be at 5 PM EST July 23rd, 2024.
Posted Jul 23, 2024 - 15:40 EDT
Update
Several of the affected systems have recovered and work continues with the remaining environments. Clients in US region should now be able to access Connect ApplyYourself and App Review applications.
Posted Jul 23, 2024 - 14:22 EDT
Identified
Our team has identified the problem and is actively working to restore the system. We anticipate full availability within the next 3 hours. Thank you for your patience and understanding.
Posted Jul 23, 2024 - 11:40 EDT
Update
Our engineers are continuing to investigate this issue. At this time, we do not have any ETA. Next update will be at 12PM EST July 23rd, 2024.
Posted Jul 23, 2024 - 10:01 EDT
Update
Our engineers are continuing to investigate this issue. At this time, we do not have an ETA. Users are unable to access or see errors while accessing Connect application. We will provide another update within 60 minutes or as soon as more information becomes available.
Posted Jul 23, 2024 - 08:50 EDT
Update
We appreciate your patience as we work to resolve this issue. We will provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 23, 2024 - 07:53 EDT
Update
Our dedicated team is actively investigating this issue. We understand the importance of uninterrupted service and sincerely apologize for any inconvenience this might cause. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 23, 2024 - 07:13 EDT
Update
We are continuing to investigate this issue.
Posted Jul 23, 2024 - 06:34 EDT
Update
Our engineering team is still investigating the issue. We expect to provide another update in 30 minutes or as soon as more information becomes available.
Posted Jul 23, 2024 - 06:28 EDT
Investigating
Our engineers are investigating an issue where users are unable to access Connect application. this is impacting UK region. The site does not load, and users can experience errors.
Posted Jul 23, 2024 - 05:57 EDT
This incident affected: EMEA (ApplyYourself, AppReview, Connect) and Americas (AppReview, ApplyYourself, Connect).